Are there additional charges or rules when pets stay?
There are no up-front charges for pets to stay. However, we ask that pets are not allowed on furniture, carpeted areas, or in bedrooms. Pets should stay on tiled areas and sleep in their own bed/crate. Where it is found that pets have been on furniture, carpeted areas, and/or bedrooms, and additional cleaning is required, a charge for the additional cleaning will be made against your security deposit. If you wish to bring more than one pet, please contact us in advance of booking.
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Why do I see separate charges on my bank statement?
If you booked your stay through one of our partner sites, such as HomeAway or Vrbo, your bank statement will likely show two charges: one from Love Self-Catering and one from the booking platform. This fee appears on your bank statement as a separate ...
Can I get a change of bed linen and towels during my stay?
If you require a change of linens and towels, you should discuss this directly with your property contact in advance of your stay. An additional charge may apply at the property for this service.
Does my accommodation accept pets?
We have many holiday properties that accept pets. Please check the property description before booking.
Can I request an additional bed for my booking?
The configuration of the bedrooms is as described on the property page. If there is an additional bed available, for example, a camp bed or sofa bed, this will be mentioned in the property description. In any event, the occupancy of the property, as ...
My booked property is advertised as "Pets by Request". What does this mean?
"Pets by Request" means that the property owner wants to make a decision on whether to accept pets on a case by case basis. For instance, an owner may accept a non-shedding small dog, but unwilling to take a large breed, or, it may be that the ...