Are there additional charges or rules when pets stay?

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• Why do I see separate charges on my bank statement?

  If you booked your stay through one of our partner sites, such as HomeAway or Vrbo, your bank statement will likely show two charges: one from Love Self-Catering and one from the booking platform. This fee appears on your bank statement as a separate ...

• Can I get a change of bed linen and towels during my stay?

  If you require a change of linens and towels, you should discuss this directly with your property contact in advance of your stay.  An additional charge may apply at the property for this service. 

• Does my accommodation accept pets?

  We have many holiday properties that accept pets. Please check the property description before booking. 

• My booked property is advertised as "Pets by Request". What does this mean?

  "Pets by Request" means that the property owner wants to make a decision on whether to accept pets on a case by case basis. For instance, an owner may accept a non-shedding small dog, but unwilling to take a large breed, or, it may be that the ...

• Who is my first contact during my stay?

  Your property contact is your first contact should you require any information or assistance. You will receive your property contact information via email, well in advance of your stay.