How will I receive notifications of bookings?
When a booking is placed for your property, you will receive a notification via text message and via email.
The '
Guest Contact' for your property will also receive a notification.
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Will I receive notifications for any amendments or cancellations?
Yes, you will receive both a text message and email notification for booking amendments and cancellations.
Will Love Self-Catering carry out property inspections?
Yes, we carry out inspections on all properties listed with our agency to ensure they remain a quality offering for guests, and that they remain valid for the quality grade and any accreditation that they have received. This is an opportunity for us ...
Do you charge a security deposit on bookings?
Yes, a security deposit is required for each booking. Our reservations team arrange this with guests prior to arrival and pre-authorisation of a payment card is required. Post-departure assessment The property should be assessed as soon as possible ...
How does your Owner Referral Programme work?
Our Owner Referral Programme is a great way for existing holiday property owners to earn extra money. When a current Love Self-Catering owner refers a new owner to us (not currently listed with us), and we proceeded to list their holiday rental(s), ...
How are referral credits paid out?
If you referred a holiday property owner to us, and they proceeded to list their property rental with us, we will then apply a €199 Referral Credit to your owner account 60 days after their property is live for bookings. The credit will be paid to ...