My booked property is advertised as "Pets by Request". What does this mean?
"Pets by Request" means that the property owner wants to make a decision on whether to accept pets on a case by case basis. For instance, an owner may accept a non-shedding small dog, but unwilling to take a large breed, or, it may be that the property owner doesn't allow pets at certain times of the year, for example lambing season.
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My booked property does not accept pets, but I have a small well behaved non-shedding dog. Can I bring it anyway?
Where a property is advertised as not accepting pets, it really does mean that the property owner is not accepting any pets, regardless of breed, size, coat or temperament.
Does my accommodation accept pets?
We have many holiday properties that accept pets. Please check the property description before booking.
How do I leave a review for a stay in a property booked through Love Self-Catering?
We use UpFront Reviews as our verified review service for direct bookings. You will receive an automated email from UpFront Reviews 3-5 days after you depart your holiday property, requesting you to leave a review of the property. Reviews can only be ...
Are there additional charges or rules when pets stay?
There are no up-front charges for pets to stay. However, we ask that pets are not allowed on furniture, carpeted areas, or in bedrooms. Pets should stay on tiled areas and sleep in their own bed/crate. Where it is found that pets have been on ...
I booked through Airbnb and I need to amend my booking dates. How do I proceed?
We do our best to facilitate amendments to bookings where possible. As you placed your booking in Airbnb, you will need to request a date amendment through your Airbnb guest login. If the new dates are available, and the property owner is agreeable ...