Can I make changes to my rates?
When your property is set up on our booking systems, a rate band is recommended to you by our experts.
Any rate band that is agreed with you is applied to the property for two calendar years.
If you insist that you wish to move your property onto a different rate band within one year of listing, a €300 administration charge will be applied to your account.
We welcome owners to offer discounts on current rate bands. Offering a discount is much easier to apply, and takes significantly less administration time.
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Guests love offers, and often check out the Special Offers section of our websites before placing a booking. We are happy to add a discount or special offer to your property at any time. Please Contact Us and one of the marketing team will be in ...
How are Love Self-Catering's fees calculated?
One of the benefits of listing your property with Love Self-Catering is having your property listed on all the top vacation rental marketing channels such as Booking.com, Airbnb, Vrbo, and many more, as well as our own websites. While the fees ...
My property is not performing as I thought it would – what might be the reasons?
The number of bookings your home receives (and the rates that attract those reservations) is determined by the supply and demand of comparable properties in your market (of similar size, location, and amenities) at different times of the year. While ...
What do I do when a guest has a complaint?
In general, the majority of guests that have a complaint simply want their problem acknowledged and fixed. An apology and a small goodwill gift or a refund proportional to the inconvenience experienced by the guest, will usually make the guest more ...