Can I pay in installments?
We offer a Holiday Payment Plan where you can reserve your
accommodation with just 25% of the overall cost, and then pay off the remaining
balance securely with us by instalment plan. Full details can be found here: Holiday Payment Plan
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Can I pay via bank transfer?
Yes. As well as online booking, you may also pay by bank transfer. If you select the bank transfer payment option, you should send us proof of payment (e.g. screenshot of payment confirmation) within 24 hours of placing your booking. You will need to ...
Do I have to pay a security deposit?
Yes, a security deposit is required for each property. The amount is detailed at the time of booking. Our reservations team will arrange this with guests prior to arrival. Pre-authorisation of a payment card will be required. We do not charge against ...
Can I pay for my booking with a Gift Voucher?
Yes, where you are in possession of a valid Gift Voucher, and it has not expired (Gift Vouchers are valid for 5 years), you can apply the Gift Voucher towards the payment for your booking. HERE'S HOW
Can I pay with a credit voucher?
Yes, where a guest has previously been given a credit note/voucher, for whatever reason, and it is has not expired, it can be used towards a future booking. HERE'S HOW
I booked through Airbnb and I need to amend my booking dates. How do I proceed?
We do our best to facilitate amendments to bookings where possible. As you placed your booking in Airbnb, you will need to request a date amendment through your Airbnb guest login. If the new dates are available, and the property owner is agreeable ...