Performance
How do I change my property description?
If your property layout, amenities, facilities or description has changed, for example, you have changed the bedroom configuration, you should email us with the details of the change as soon as possible. Please note: While we have full control of ...
I want to run a discount or offer on my property rates. Who do I contact?
Guests love offers, and often check out the Special Offers section of our websites before placing a booking. We are happy to add a discount or special offer to your property at any time. Please Contact Us and one of the marketing team will be in ...
How does Love Self-Catering choose my property rates?
We carry out property performance and rate reviews annually. In order to choose the correct rate band for a property, we look at various pieces of information and data. During the process we review property performance, annual inspection feedback, ...
Who can I contact about my property performance?
When you list your property with Love Self-Catering, you will deal with many teams. In order for us to direct your query to the relevant person, please Contact Us outlining your query, and someone at Love Self-Catering will soon be in touch.
Can I make changes to my rates?
When your property is set up on our booking systems, a rate band is recommended to you by our experts. Any rate band that is agreed with you is applied to the property for two calendar years. If you insist that you wish to move your property onto a ...
My property is not performing as I thought it would – what might be the reasons?
The number of bookings your home receives (and the rates that attract those reservations) is determined by the supply and demand of comparable properties in your market (of similar size, location, and amenities) at different times of the year. While ...