Can I charge an Electric Vehicle (EV) at the property I booked?
For insurance reasons, the
charging of cars or other EV's at holiday properties is strictly not allowed,
unless a house has a dedicated Electric Vehicle charger installed. If a house
has a dedicated electric car charger installed, it will be mentioned on the
property listing on our website, along with details of costs and payments.
Where guests are found to have used an unauthorised charger in a holiday property, a deduction
will be made from their security deposit to cover any costs/damages.
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How do I leave a review for a stay in a property booked through Love Self-Catering?
We use UpFront Reviews as our verified review service for direct bookings. You will receive an automated email from UpFront Reviews 3-5 days after you depart your holiday property, requesting you to leave a review of the property. Reviews can only be ...
My booked property is advertised as "Pets by Request". What does this mean?
"Pets by Request" means that the property owner wants to make a decision on whether to accept pets on a case by case basis. For instance, an owner may accept a non-shedding small dog, but unwilling to take a large breed, or, it may be that the ...
My booked property does not accept pets, but I have a small well behaved non-shedding dog. Can I bring it anyway?
Where a property is advertised as not accepting pets, it really does mean that the property owner is not accepting any pets, regardless of breed, size, coat or temperament.
Can I bring my Assistance Dog / Service Animal to a holiday property?
Can I bring my Service Animal to a Love Self-Catering property? For guests traveling with a service animal, Love Self-Catering will accommodate, and require our property owners to accommodate, these animals. We will not decline or charge an extra fee ...
How can I share the property information with my group?
We understand that guests may arrive at different times to the property. You will receive a link to a digital property guide following the final payment for your holiday property. You can share this link with your fellow travellers.