Does my accommodation accept pets?

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• My booked property is advertised as "Pets by Request". What does this mean?

  "Pets by Request" means that the property owner wants to make a decision on whether to accept pets on a case by case basis. For instance, an owner may accept a non-shedding small dog, but unwilling to take a large breed, or, it may be that the ...

• My booked property does not accept pets, but I have a small well behaved non-shedding dog. Can I bring it anyway?

  Where a property is advertised as not accepting pets, it really does mean that the property owner is not accepting any pets, regardless of breed, size, coat or temperament. 

• Are there additional charges or rules when pets stay?

  There are no up-front charges for pets to stay. However, we ask that pets are not allowed on furniture, carpeted areas, or in bedrooms. Pets should stay on tiled areas and sleep in their own bed/crate. Where it is found that pets have been on ...

• How do I access my self-catering accommodation?

  Due to the sensitive nature of this information we will always send access details and/or relevant access codes separately in advance of your stay. You will receive this information via email 1-2 weeks in advance of your arrival. 

• Can I pay in installments?

  We offer a Holiday Payment Plan where you can reserve your accommodation with just 25% of the overall cost, and then pay off the remaining balance securely with us by instalment plan. Full details can be found here: Holiday Payment Plan