Are towels and bed linens included?

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• Can I get a change of bed linen and towels during my stay?

  If you require a change of linens and towels, you should discuss this directly with your property contact in advance of your stay.  An additional charge may apply at the property for this service. 

• Can I request an additional bed for my booking?

  The configuration of the bedrooms is as described on the property page. If there is an additional bed available, for example, a camp bed or sofa bed, this will be mentioned in the property description. In any event, the occupancy of the property, as ...

• Why do I see separate charges on my bank statement?

  If you booked your stay through one of our partner sites, such as HomeAway or Vrbo, your bank statement will likely show two charges: one from Love Self-Catering and one from the booking platform. This fee appears on your bank statement as a separate ...

• Can I request to change the bedroom configuration?

  All bedrooms are set up as described on the property page. In general, bed configurations cannot be changed unless it is mentioned as an option on the property page.

• Are there additional charges or rules when pets stay?

  There are no up-front charges for pets to stay. However, we ask that pets are not allowed on furniture, carpeted areas, or in bedrooms. Pets should stay on tiled areas and sleep in their own bed/crate. Where it is found that pets have been on ...