Do guests accept a rental agreement when booking my property?
Yes, all guest that book through Love Self-Catering must accept our standard rental terms and conditions.
Where a guest places a booking on a marketing channel such as Booking.com, Airbnb, Vrbo etc., we match the terms on those channels as close as possible to our standard terms.
Related Articles
What are the core standards that are expected in a holiday rental property?
In the short term holiday rental market, better guest experiences lead to better reviews, and better reviews lead to more bookings and happier owners. There are some core property standards which each property must achieve, to ensure we have happy ...
What do I do if I have to cancel a booking?
Please do everything you can to avoid cancellations or double bookings. As an owner, cancelling a booking has a significant impact on guests and will almost certainly result in a poor review of your property. It also lowers your conversion rate and ...
I want to run a discount or offer on my property rates. Who do I contact?
Guests love offers, and often check out the Special Offers section of our websites before placing a booking. We are happy to add a discount or special offer to your property at any time. Please Contact Us and one of the marketing team will be in ...
How to get your property 'Guest Ready'
The "guest ready" standard is straightforward, but significant. The property should be ready for guests to enter without difficulty, and it should allow them to immediately feel at ease and at home. Some guidelines include: Ensure guests have ...
How do I change my property description?
If your property layout, amenities, facilities or description has changed, for example, you have changed the bedroom configuration, you should email us with the details of the change as soon as possible. Please note: While we have full control of ...