What are the core standards that are expected in a holiday rental property?
In the short term holiday rental market, better guest experiences lead to better reviews, and better reviews lead to more bookings and happier owners.
There are some core property standards which each property must achieve, to ensure we have happy guests and happy owners.
In order to provide the very best guest experience, all properties should be:
- Safe - Properties should be compliant with all fire and safety regulations and also be equipped with functional carbon monoxide and smoke detectors.
- Clean - Your holiday rental needs to be cleaned to a professional standard prior to every guest arrival.
- Guest Ready - Your vacation rental needs to be ready for guests to enjoy at from arrival and throughout their stay. More information HERE
- As Advertised - All listings and photographs should accurately represent your holiday rental property. Guests expect to arrive at a vacation rental that looks like what they booked. If you have made changes to your property since listing you should let us know without delay - Contact Us
Related Articles
Do guests accept a rental agreement when booking my property?
Yes, all guest that book through Love Self-Catering must accept our standard rental terms and conditions. Where a guest places a booking on a marketing channel such as Booking.com, Airbnb, Vrbo etc., we match the terms on those channels as close as ...
Will Love Self-Catering carry out property inspections?
Yes, we carry out inspections on all properties listed with our agency to ensure they remain a quality offering for guests, and that they remain valid for the quality grade and any accreditation that they have received. This is an opportunity for us ...
Does Love Self-Catering offer a property management service?
Love Self-Catering is primarily a holiday property marketing agency. If you require more than a marketing service, for example, someone to handle cleaning or changeovers, laundry services, or maintenance issues, please Contact Us to discuss your ...
How do I change my property description?
If your property layout, amenities, facilities or description has changed, for example, you have changed the bedroom configuration, you should email us with the details of the change as soon as possible. Please note: While we have full control of ...
How to get your property 'Guest Ready'
The "guest ready" standard is straightforward, but significant. The property should be ready for guests to enter without difficulty, and it should allow them to immediately feel at ease and at home. Some guidelines include: Ensure guests have ...