My payment card has expired since my first payment was made. How do I update it?
We understand that cards can expire after the initial
payments for bookings are made. Please contact us in advance of your payment
due dates, and we will be happy to update your card details on our system. Ensuring
that your payment method is up to date will avoid any difficulties in
processing your future payments and will avoid system cancellations.
Related Articles
My payment has been declined. Can you tell me why?
In most instances payments being declined can be attributed to: Incorrect card details entered. Payment card has expired. Lack of funds. Your bank has placed a limit on your card. For security reasons, you need to authorise payments with your bank ...
What happens if my payment is declined?
If a payment for your booking is declined on the payment due date, you will receive a notification from our team via email or phone. Our system will try to process the booking again after 24 hours have passed. This will allow you time to either ...
When is the payment for my booking due?
For direct bookings, a 25% deposit and a €30 booking fee will be payable when a booking is made eight weeks or more before the rental is due to start. The remaining 75% balance is payable a minimum of 8 weeks before arrival. Bookings placed through ...
Who is my first contact during my stay?
Your property contact is your first contact should you require any information or assistance. You will receive your property contact information via email, well in advance of your stay.
Can I pay for my booking with a Gift Voucher?
Yes, where you are in possession of a valid Gift Voucher, and it has not expired (Gift Vouchers are valid for 5 years), you can apply the Gift Voucher towards the payment for your booking. HERE'S HOW