Your property contact is your first contact should you require any information or assistance. You will receive your property contact information via email, well in advance of your stay.
There are no up-front charges for pets to stay. However, we ask that pets are not allowed on furniture, carpeted areas, or in bedrooms. Pets should stay on tiled areas and sleep in their own bed/crate. Where it is found that pets have been on ...
If you encounter any issues with the property, you should reach out to your Guest Contact. You will receive your Guest Contact details and information via email well in advance of your stay.
If you require a change of linens and towels, you should discuss this directly with your property contact in advance of your stay. An additional charge may apply at the property for this service.
We understand that cards can expire after the initial payments for bookings are made. Please contact us in advance of your payment due dates, and we will be happy to update your card details on our system. Ensuring that your payment method is up to ...
The total occupancy of the property is detailed on the property description page. It is a condition of booking that guests do not exceed the total number of people stipulated in the property description. If, for example, a property is listed as ...